Lisset Diaz Cervantes
About Lisset Diaz Cervantes
Lisset Diaz Cervantes is an experienced professional in endpoint security engineering, currently working at Swift in Belgium. She has a diverse background in technical customer support and research, with academic qualifications in telecommunications and a doctorate from Universitat Politècnica De Catalunya.
Work at Swift
Lisset Diaz Cervantes has held multiple positions at Swift, a global financial messaging services provider. She worked as an EMEA Technical Customer Support Engineer from 2012 to 2016, where she provided technical assistance to clients across Europe, the Middle East, and Africa. Following this role, she served as a Keyclients Technical Customer Support Engineer for one year in 2016-2017. Currently, she is employed as an Endpoint Security Engineer since 2017, focusing on enhancing the security of endpoints within the organization. Her tenure at Swift spans over seven years, showcasing her commitment to the company.
Education and Expertise
Lisset Diaz Cervantes has a strong educational background in telecommunications and engineering. She studied at the Universitat Politècnica De Catalunya, where she earned a Master's degree in Telecommunications Engineering from 2006 to 2010. She continued her studies at the same institution, achieving a Doctor of Philosophy (PhD) from 2010 to 2012. Additionally, she attended Pontificia Universidad Católica Del Perú from 2002 to 2010, further enriching her academic credentials. This extensive education underpins her expertise in technical support and endpoint security.
Previous Work Experience
Before her roles at Swift, Lisset Diaz Cervantes gained valuable experience through various positions. She worked as a Research Support Technician at Universitat Politècnica De Catalunya from 2011 to 2012, where she supported research initiatives. Earlier, she completed an internship at Orange España from 2008 to 2009, which provided her with practical insights into the telecommunications industry. These experiences contributed to her technical skills and understanding of customer support in a technical environment.
Current Role at Sportcity
In addition to her technical roles, Lisset Diaz Cervantes has been working as a Les Mills Gx Instructor at Sportcity since 2019. This position involves leading group fitness classes and promoting health and wellness in Holland, North Brabant, Netherlands. Her involvement in fitness instruction reflects her diverse skill set and interests outside of her technical career.