Marc Boumans
About Marc Boumans
Marc Boumans is a Project Manager Support Transformation at SWIFT, where he has worked in various roles since 1985. He has extensive experience in customer support and project management across multiple locations, including Malaysia, Belgium, and Hong Kong.
Current Role at SWIFT
Marc Boumans serves as Project Manager Support Transformation at SWIFT since 2019. In this role, he focuses on enhancing support processes and improving customer service delivery. His extensive experience at SWIFT allows him to effectively manage transformation projects that aim to streamline operations and increase efficiency.
Previous Positions at SWIFT
Marc Boumans has held multiple roles at SWIFT over the years. He worked as a Project Manager from 1997 to 2000 and again from 2000 to 2006 in various capacities, including Service Deployment Engineering. His experience also includes roles as Manager Customer Support in Kuala Lumpur and Hong Kong, and as Manager EMEA Customer Support for 11 years. His career at SWIFT spans over three decades, showcasing his commitment and expertise in customer support and project management.
Education and Qualifications
Marc Boumans studied at Erasmus College Zoetermeer, where he achieved VWO from 1978 to 1980. He also completed HAVO at the same institution from 1972 to 1978. Additionally, he attended Haagse Academie voor Lichamelijke Opvoeding (HALO), earning a degree in Physical Education from 1982 to 1985. His educational background provides a foundation for his professional roles in project management and customer support.
Work Experience Prior to SWIFT
Before joining SWIFT, Marc Boumans worked as an Operator from 1985 to 1989 and later as a Senior Analyst from 1995 to 1996. He also served as a Support Analyst from 1991 to 1995, gaining valuable experience in technical support and analysis. These early roles contributed to his skill set and prepared him for his future positions within SWIFT.