Mark Anthony Borja
About Mark Anthony Borja
Mark Anthony Borja is a System and Application Management and Support Specialist with extensive experience in IT support and database management. He has worked for various companies across the United States, Singapore, and Belgium, demonstrating strong skills in server administration, networking, and team support.
Work at Swift
Mark Anthony Borja has been employed at Swift as a System and Application Management and Support Specialist since 2018. In this role, he is responsible for managing and supporting various systems and applications, ensuring optimal performance and reliability. His position is based in La Hulpe, Wallonia, Belgium, where he applies his extensive knowledge in database management and SQL to enhance operational efficiency.
Previous Employment Experience
Prior to his current role at Swift, Mark worked at several notable organizations. He served as a Service Desk Analyst at CSC from 2012 to 2017 in Falls Church, Virginia, where he provided technical support and troubleshooting. He also held the position of System Engineer at Stone Forest IT for one year in Singapore. Earlier in his career, he worked as an Application Support Agent at Procter & Gamble from 2008 to 2011 in Cincinnati, Ohio, and as a Virtual Desktop Infrastructure Analyst at Citi for 10 months in New York.
Education and Expertise
Mark Anthony Borja earned his Bachelor's degree in Computer Engineering from Universidad De Manila, where he studied from 2001 to 2007. His educational background has equipped him with a solid foundation in technology, which he applies in his professional roles. He possesses strong skills in server administration, networking, and database management, along with expertise in tools such as Virtual Network Connection, Bomgar, and RSA Token.
Technical Skills and Capabilities
Mark has demonstrated proficiency in various technical areas, including installation, configuration, and troubleshooting of system issues across desktops, laptops, and mobile devices. He has strong capabilities in formatting and updating devices, as well as diagnosing software and hardware issues. His analytical skills enable him to effectively analyze and document business processes, contributing to improved operational workflows.
Language Proficiency
Mark Anthony Borja is fluent in both English and Tagalog. This bilingual proficiency enhances his ability to communicate effectively in diverse environments, facilitating collaboration with teams and clients from various cultural backgrounds.