Michael Parker
About Michael Parker
Michael Parker is a Network Engineer with extensive experience in customer service and management roles. He has worked at various companies, including GameStop, Lowe's Home Improvement, and GoWireless, and holds degrees in Computer Science from Piedmont Virginia Community College and the University of Virginia.
Current Role at SWIFT
Michael Parker has been employed at SWIFT as a Network Engineer since 2019. In this role, he is responsible for managing and optimizing network systems, ensuring efficient communication and data transfer within the organization. His expertise in network engineering contributes to the overall performance and reliability of SWIFT's network infrastructure.
Previous Experience at GameStop
Michael Parker worked at GameStop from 2006 to 2011, where he held two positions. Initially, he served as a Game Advisor from 2006 to 2008, providing customer support and product knowledge. He later advanced to the role of 3rd Key Manager from 2008 to 2011 in the Charlottesville, Virginia Area, overseeing store operations and staff management.
Experience at GoWireless, Inc.
Michael Parker has had multiple roles at GoWireless, Inc. He started as a Wireless Consultant in 2013 for five months in Gordonsville, Virginia, where he assisted customers with mobile device solutions. He then transitioned to a Multiple Store Manager position from 2018 to 2019, managing operations across various locations in Amherst and Madison Heights, Virginia. Currently, he has been serving as Store Manager since 2013 in Amherst, Virginia.
Education in Computer Science
Michael Parker pursued his education in Computer Science at Piedmont Virginia Community College, where he earned an Associate of Science (AS) degree from 2005 to 2008. He furthered his studies at the University of Virginia, obtaining a Bachelor's degree in Computer Science from 2008 to 2011. This educational background supports his current role as a Network Engineer.
Customer Service Experience at Lowe's Home Improvement
Michael Parker worked at Lowe's Home Improvement from 2011 to 2012 in a Customer Service role. During this time, he was responsible for assisting customers with inquiries and ensuring a positive shopping experience. This position helped him develop strong communication and problem-solving skills.