Mitsuru Kayahana
About Mitsuru Kayahana
Mitsuru Kayahana serves as the Head of Customer Solutions for North Asia and Japan at SWIFT, a position he has held since 2019. He has extensive experience in the telecommunications and financial services sectors, having previously worked in various managerial roles at SWIFT, Thomson Reuters, and PTGI International Carrier Services.
Work at SWIFT
Mitsuru Kayahana currently serves as the Head of Customer Solutions North Asia and Japan at SWIFT, a position he has held since 2019. Prior to this role, he worked at SWIFT as a Senior Solutions Architect for 10 months in Tokyo, Japan. His tenure at SWIFT began in 2009 when he joined as a Service Manager, a role he maintained for seven years in Hong Kong until 2016. His extensive experience at SWIFT highlights his commitment to enhancing customer solutions within the financial services sector.
Previous Employment Experience
Before joining SWIFT, Mitsuru Kayahana worked at PTGI International Carrier Services Ltd as an Operations Manager from 2006 to 2009 in Tokyo, Japan. Following his time at SWIFT, he transitioned to Thomson Reuters, where he served as a Technical Fulfillment Manager from 2016 to 2018, also in Tokyo. This diverse experience across different organizations has contributed to his expertise in customer solutions and operational management.
Education and Expertise
Mitsuru Kayahana earned a Master's degree in Theology and Philosophy from IBSA, where he studied from 1999 to 2006. This academic background provides him with a unique perspective in his professional roles, particularly in understanding client needs and developing solutions that align with both technical and ethical considerations.
Career Timeline
Mitsuru Kayahana's career spans over two decades, with significant roles in various organizations. He began his professional journey at PTGI International Carrier Services Ltd from 2006 to 2009, followed by a seven-year tenure at SWIFT from 2009 to 2016. After a brief period at Thomson Reuters from 2016 to 2018, he returned to SWIFT, where he has continued to advance his career. His career reflects a steady progression through roles that emphasize customer solutions and operational management.