Nicola Johnston
About Nicola Johnston
Nicola Johnston is a Functional Analyst with extensive experience in various roles across the telecommunications industry. Currently employed at SWIFT and ALTEN BELGIUM, she has worked in multiple countries and held positions that emphasize business analysis, functional analysis, and process improvement.
Work at SWIFT
Nicola Johnston has been employed at SWIFT as a Functional Analyst since 2017, contributing to the organization for seven years in La Hulpe. In her current role, she is responsible for documenting class diagrams, use cases, and activity diagrams using Enterprise Architect. She is also involved in defining cyber security measures, including interface security mechanisms, authentication, and encryption methods for the new cloud platform. Additionally, she played a key role in implementing a new cloud solution at SWIFT, focusing on the interface between the cloud platform and the SWIFT Network.
Education and Expertise
Nicola Johnston holds a Bachelor's degree in Information Systems Development from the University of Bedfordshire, which she completed from 1998 to 2001. She furthered her education by obtaining a Master's degree in Telecoms Engineering from the University of London, studying from 2002 to 2006. Her educational background provides her with a solid foundation in both information systems and telecommunications, which she applies in her professional roles.
Professional Background
Nicola Johnston has a diverse professional background, having worked in various roles across multiple countries. Before joining SWIFT, she worked at BICS as a Functional Analyst from 2014 to 2016 and at Telenet as a Functional Analyst from 2012 to 2014. Her earlier experience includes positions at Orange Belgium, Maxis Communications Bhd, Wind, AOL, and British Telecom, among others. This extensive experience spans roles such as Business Analyst, Lead Business Analyst, and Principal Consultant, showcasing her adaptability in the telecommunications and IT sectors.
Technical Skills and Tools
In her role as a Functional Analyst, Nicola Johnston utilizes various tools and technologies to manage requirements and document processes. She employs Quality Center and Jira for requirements management. Additionally, she works within a technical environment that includes Kafka and Red Hat Openshift, which are essential for modern cloud solutions and data streaming. Her proficiency with these tools enhances her ability to contribute effectively to her projects.
Consulting Experience
Nicola Johnston has significant consulting experience, currently serving as a Consultant at ALTEN BELGIUM since 2017. Prior to this, she held the position of Principal Consultant at Devoteam Belgium from 2012 to 2017. Her consulting roles have allowed her to work on various projects, providing her with a broad perspective on business processes and functional analysis across different organizations and sectors.