Rachel Leaf
About Rachel Leaf
Rachel Leaf is a Customer Support Engineer at SWIFT, where she has worked since 2019. She has previous experience in customer service roles at Metro Bank and as a bar attendant.
Work at SWIFT
Rachel Leaf has been employed at SWIFT as a Customer Support Engineer since 2019. In this role, she is responsible for providing technical support and assistance to clients, ensuring that their needs are met effectively. Her tenure at SWIFT spans over five years, during which she has developed a strong understanding of the company's products and services.
Previous Experience at Metro Bank
Before joining SWIFT, Rachel Leaf worked at Metro Bank (UK) in various customer service roles. She served as a Customer Liaison Team Advisor for four months in 2019, where she facilitated communication between customers and the bank. Prior to that, she was a Customer Service Representative from 2016 to 2019 for three years, providing assistance and support to customers with their banking needs.
Early Career at 229 THE VENUE
Rachel Leaf began her career as a Bar Attendant at 229 THE VENUE in 2016. In this position, she worked for six months, gaining experience in customer service and hospitality. This role helped her develop essential skills in communication and customer interaction, which she later applied in her banking and engineering roles.
Career Progression
Rachel Leaf's career trajectory demonstrates a clear progression in customer service roles. Starting as a Bar Attendant, she transitioned to the banking sector, where she gained valuable experience at Metro Bank. Her current position as a Customer Support Engineer at SWIFT highlights her growth and adaptation to technical support within the financial services industry.