Rajesh Kanamarlapudi
About Rajesh Kanamarlapudi
Rajesh Kanamarlapudi serves as the Care & Success Manager for the Middle East and Africa at SWIFT, where he has worked since 2022. He has a background in engineering and extensive experience in technical consulting and customer support within the financial services sector.
Work at SWIFT
Rajesh Kanamarlapudi has been serving as the Care & Success Manager for the Middle East and Africa at SWIFT since 2022. In this role, he is responsible for evolving Care Services to assist customers in maximizing their return on investment in SWIFT's offerings. He focuses on implementing SWIFT's strategy for instant and frictionless payments in the region. Prior to his current position, he worked as a Senior Technical Consultant at SWIFT for eight years, where he contributed to various technical projects and customer support initiatives.
Previous Experience
Before joining SWIFT, Rajesh Kanamarlapudi held several positions in the technology and finance sectors. He worked as an Implementation and Support Engineer at Fineksus for nine months in 2013. He also served as an Implementation and Support Engineer at EastNets from 2011 to 2013. His earlier experience includes five years as a Senior Product Analyst at Standard Chartered Bank in Chennai, India, from 2006 to 2011.
Education and Expertise
Rajesh Kanamarlapudi earned a Bachelor of Engineering (BE) degree in Electrical, Electronics and Communications Engineering from Anna University, completing his studies from 2001 to 2005. He is certified as a Certified Scrum Product Owner (CSPO) and an AWS Cloud Practitioner, which enhances his capability in managing projects and cloud services.
Focus on Customer Experience
In his current role at SWIFT, Rajesh Kanamarlapudi emphasizes enhancing customer experience by leveraging SWIFT's full portfolio of products and services. His work is aimed at ensuring that clients in the Middle East and Africa receive optimal support and guidance in utilizing SWIFT's solutions effectively.