Rupert Chin A Paw
About Rupert Chin A Paw
Rupert Chin A Paw is a Technical Customer Engineer at SWIFT, where he has worked since 2003. He specializes in Alliance Messaging Hub and has a background in Electrical Engineering, holding a Master of Engineering from Hanze University of Applied Sciences Groningen.
Work at SWIFT
Rupert Chin A Paw has been employed at SWIFT as a Technical Customer Engineer since 2003. In this role, he specializes in providing technical support and solutions related to the Alliance Messaging Hub. His responsibilities include conducting in-depth investigations to resolve customer issues and enhance system performance. With over 21 years of experience at SWIFT, he has developed a comprehensive understanding of the company's products and services.
Previous Experience at Lucent Technologies
Prior to joining SWIFT, Rupert Chin A Paw worked at Lucent Technologies as a Product Support Engineer from 2000 to 2003. During his three years at Lucent, he focused on providing technical support and troubleshooting for various telecommunications products. This experience contributed to his technical expertise and prepared him for his current role at SWIFT.
Education and Expertise
Rupert Chin A Paw studied at Hanzehogeschool Groningen / Hanze University of Applied Sciences Groningen, where he earned a Master of Engineering degree in Electrical Engineering with a specialization in IT. His studies spanned from 1994 to 1999. He is fully certified in SWIFT R7.2, which encompasses both practical and theoretical knowledge necessary for his technical role.
Technical Specialization
Rupert Chin A Paw has a development focus on Knowledge-Centered Support (KCS) and Knowledge Development Environment (KDE). His specialization in these areas enhances his ability to provide effective solutions and improve customer support processes within his role at SWIFT.