Sakthi M
About Sakthi M
Sakthi M is a Service Manager with over a decade of experience at SWIFT and a background in computer systems networking. He holds a Bachelor of Science degree from Kolej Universiti Sunway and has previously worked at Hewlett-Packard as a Service Delivery Team Manager.
Work at SWIFT
Sakthi M has been employed at SWIFT since 2013, serving as a Service Manager. In this role, he is responsible for overseeing service delivery and ensuring customer satisfaction. His tenure at SWIFT has lasted for 11 years, indicating a strong commitment to the organization. He operates from the Bangsar South office, where he manages various service-related initiatives.
Previous Experience at Hewlett-Packard
Prior to joining SWIFT, Sakthi M worked at Hewlett-Packard from 2008 to 2013. He held the position of HP Service Delivery Team Manager (Requests) during his five years there. In this capacity, he was involved in managing service delivery processes and enhancing operational efficiency within the team.
Education and Expertise
Sakthi M earned a Bachelor of Science (BSc) in Computer Systems Networking and Telecommunications from Kolej Universiti Sunway. His studies spanned from 1999 to 2002, providing him with a solid foundation in networking and telecommunications. Additionally, he completed his secondary education at Sekolah Menengah Clifford in Kuala Kangsar from 1994 to 1998.
Background
Sakthi M has a background in computer systems and telecommunications, which has shaped his career in service management. His educational journey began at Sekolah Menengah Clifford, followed by higher education at Kolej Universiti Sunway. This academic background has equipped him with the necessary skills for his roles in the technology sector.