Sara Balan
About Sara Balan
Sara Balan is a Quality Assurance Specialist at SWIFT, where she has worked since 2021. She has extensive experience at SWIFT, having held various roles over a span of 24 years, including Billing Specialist and Data Management Specialist.
Work at SWIFT
Sara Balan has held multiple positions at SWIFT since 1997, showcasing a long-standing commitment to the organization. She currently serves as a Quality Assurance Specialist, a role she has held since 2021. Prior to this, she worked as a Data Management Specialist from 2011 to 2021, where she contributed for ten years. Her earlier roles at SWIFT include Admin Assistant in Finance (Billing & Collections) from 1997 to 1999, Associate Billing Specialist from 1999 to 2007, and SAP Billing Configurator from 2007 to 2010. Throughout her tenure, she has acted as the point of escalation for complex technical customer problems.
Education and Expertise
Sara Balan is currently studying at The School of Esoteric Sciences, where she is pursuing the Cours de praticien basique en New Paradigm MDC since 2022. She has also completed studies at APLL and CEFORA. Her educational background complements her extensive experience in quality assurance and billing processes, allowing her to effectively manage and implement projects in her field.
Background
Sara Balan's career at SWIFT spans over two decades, beginning in 1997. Her diverse roles have provided her with a comprehensive understanding of billing, data management, and quality assurance. This extensive experience has positioned her as a knowledgeable resource within the organization. She has developed and enhanced tools and solutions for supporting customer and service data management processes.
Achievements
In her role as Quality Assurance Specialist, Sara Balan plans, delivers, and implements medium to large projects. She plays a crucial role in providing technical advice and support to team members, demonstrating her expertise in resolving complex technical issues. Her contributions to the development of tools and solutions have significantly supported end-to-end customer and service data management.