Sheryl Chan
About Sheryl Chan
Sheryl Chan is a Product Owner at SWIFT, where she has worked since 2020, leading the product marketing and development of the SWIFT KYC Registry. She holds multiple certifications in Agile and project management and has a diverse background in logistics and telecommunications.
Work at SWIFT
Sheryl Chan has been serving as a Product Owner at SWIFT since 2020, based in Kuala Lumpur, Malaysia. In this role, she leads the product marketing and development of the SWIFT KYC (Know-Your-Customer) Registry. She manages a team of 11 professionals from both Marketing and IT functions to ensure that product deliverables align with business expectations and product strategy. Prior to her current position, she worked as a Product Manager and Project Manager at SWIFT, gaining valuable experience in product development and project management.
Education and Expertise
Sheryl Chan holds a Bachelor of Science (B.Sc.) degree from UCSI, which she completed from 2009 to 2012. She furthered her education by obtaining a Master of Business Administration (MBA) from Cardiff Metropolitan University between 2017 and 2019. In addition to her academic qualifications, she has earned several professional certifications, including Advanced Certified Scrum Product Owner (A-CSPO), Certified ScrumMaster (CSM), Agile Project Management (AgilePM), and PRINCE2 Practitioner.
Background
Sheryl Chan has a diverse professional background that spans various roles and industries. Before joining SWIFT, she worked at DHL Express as a System Specialist in Global Business IT and held multiple positions at DHL IT Services, including Project Manager and Associate Analyst in Project Management. Her early career included a part-time role at Captivate Sdn Bhd and an internship at BASS Software. This varied experience has equipped her with skills in logistics operations, customs clearance, inventory management, and financial telecommunications.
Achievements
Sheryl Chan has demonstrated her expertise by providing onsite project turnaround expertise at international conferences. Her leadership in product marketing and development at SWIFT has contributed to the successful implementation of the KYC Registry. She has extensive experience in global collaborations, having worked across Asia, America, the Middle East, Europe, and Africa, which enhances her ability to manage diverse teams and projects effectively.