Simon Knight
About Simon Knight
Simon Knight is a Service Manager at SWIFT, where he has worked since 2018. He has extensive experience in incident management and a strong track record of building relationships with business partners.
Work at SWIFT
Simon Knight has been serving as the Service Manager at SWIFT since 2018. In this role, he is responsible for overseeing service delivery and ensuring operational excellence. His tenure at SWIFT has lasted for six years, during which he has utilized his expertise in incident management and problem-solving to enhance service quality. His pragmatic approach to decision-making contributes to the efficiency of business operations within the organization.
Previous Experience at Euroclear
Before joining SWIFT, Simon Knight held various positions at Euroclear. He worked as a Service Partner Manager from 1996 to 2015, accumulating 19 years of experience in service management. He then transitioned to the role of Funds Client Services Manager from 2015 to 2017, where he focused on client relations. Following this, he served as Operational Support & Client Testing Manager from 2017 to 2018 for one year, further enhancing his operational skills.
Consultant Role at Trax
In 2018, Simon Knight worked as a Consultant at Trax for a period of eight months. This role allowed him to apply his extensive experience in service management and client relations in a consulting capacity, contributing to various projects and initiatives during his time there.
Skills in Incident Management
Simon Knight possesses a strong background in incident management, showcasing effective problem-solving skills. His ability to manage incidents efficiently has been a key aspect of his roles, particularly in service management positions. He is recognized for building and maintaining strong relationships with business partners, which enhances collaboration and service delivery.
Decision-Making Approach
Simon Knight is known for his pragmatic approach to decision-making in business operations. This approach allows him to evaluate situations effectively and implement solutions that align with organizational goals. His decision-making skills are integral to his success in service management and operational roles.