Simon Lau
About Simon Lau
Simon Lau is a Technical Analyst with over 15 years of experience in the financial services industry. He has worked at SWIFT since 2008, providing pre-sales technical support for the Oceania region after earning a Bachelor of Applied Science in Computer Science and Software Engineering from Swinburne University of Technology.
Work at SWIFT
Simon Lau has been employed at SWIFT since 2008, serving as a Technical Analyst. In this role, he provides pre-sales technical support for the Oceania region. His responsibilities include assisting SWIFT Account Managers in Australia, ensuring that clients receive the necessary technical information and support during the sales process. His tenure at SWIFT spans 16 years, reflecting his commitment to the organization and the financial services industry.
Education and Expertise
Simon Lau studied at Swinburne University of Technology, where he focused on Computer Science and Software Engineering. He completed his Bachelor of Applied Science degree from 1990 to 1994. This educational background has equipped him with the technical knowledge and skills necessary for his role as a Technical Analyst in the financial services sector.
Background
With over 15 years of experience in providing technical support, Simon Lau has developed a strong foundation in the financial services industry. His extensive background enables him to understand the complexities of technical requirements and client needs within this sector. His experience contributes to his effectiveness in his current role at SWIFT.
Professional Experience
Simon Lau has accumulated significant experience in technical support, particularly within the financial services industry. His role at SWIFT involves collaborating with account managers to deliver tailored technical solutions to clients. This experience has honed his skills in customer interaction and technical problem-solving.