Tess Robinson
About Tess Robinson
Tess Robinson is a Global Program Manager at SWIFT, where she has worked since 2022. She has a diverse background in customer success and operational roles, with previous experience at Paymentsense and Bravissimo, and holds a Bachelor's Degree in Humanities from the University of East Anglia.
Current Role at SWIFT
Tess Robinson has been serving as a Global Program Manager at SWIFT since 2022. In this role, she is responsible for overseeing various global initiatives and ensuring successful program execution. Her position is based in London, England, where she has been contributing to the organization's objectives for the past two years.
Previous Experience at Paymentsense
Prior to her current role, Tess Robinson worked at Paymentsense in multiple capacities. She served as an Operational Specialist for three months in 2020 and as a Customer Success Manager from 2018 to 2020 for two years. Additionally, she held the position of Operations/Sales Support Assistant for one year from 2017 to 2018. These roles provided her with extensive experience in operational management and customer relations.
Experience in Sales and Customer Service
Tess Robinson has a background in sales and customer service, having worked as a Sales Assistant at Bravissimo for two months in 2017 and at LUSH | UK & Europe for three months from 2016 to 2017. These positions allowed her to develop skills in customer engagement and retail operations, contributing to her overall professional development.
Educational Background
Tess Robinson studied at the University of East Anglia, where she earned a Bachelor's Degree in Humanities/Humanistic Studies from 2014 to 2018. Prior to that, she attended Darrick Wood School from 2008 to 2012. Her educational journey provided her with a strong foundation in critical thinking and analytical skills.
Involvement in Community Activities
In addition to her professional roles, Tess Robinson served as a Social Secretary at Livewire1350 for 11 months from 2016 to 2017. This position involved organizing events and facilitating communication within the community, further enhancing her leadership and organizational skills.