Vaibhav Borhade
About Vaibhav Borhade
Vaibhav Borhade is a Customer Engineer at SWIFT, specializing in SWIFT infrastructure and product installation for banks in India and Bangladesh. He has a background in customer support and software engineering, with experience in various SWIFT technologies and a strong educational foundation in computer engineering.
Work at SWIFT
Vaibhav Borhade has been employed at SWIFT as a Customer Engineer since 2020. In this role, he is responsible for the installation of SWIFT products in customer environments, specifically for banks in India and Bangladesh. His work involves providing support for the configuration and maintenance of SWIFT environments, ensuring that financial institutions can effectively utilize SWIFT services.
Previous Experience at Nelito Systems Ltd
Prior to joining SWIFT, Vaibhav Borhade worked at Nelito Systems Ltd as a Senior Customer Support Engineer from 2019 to 2020. He was based in the Mumbai Area and contributed to customer support initiatives for nine months. Before this role, he served as a Software Engineer at the same company from 2017 to 2019, gaining valuable experience in software development and customer interaction.
Education and Expertise
Vaibhav Borhade has a solid educational background in technology. He earned a Bachelor of Engineering degree in Computer Engineering from MES' PILLAI HOC COLLEGE OF EDUCATION AND RESEARCH from 2013 to 2016. He also holds a Diploma in Computer Technology/Computer Systems Technology from Bharati Vidyapeeth, completed from 2010 to 2013. His foundational education includes studies in Science at Shree Siddhi Vinayagar English High School and Udayachal High School, where he achieved SSC from 1998 to 2010.
Technical Skills and Specializations
Vaibhav Borhade possesses extensive expertise in various technical areas related to SWIFT infrastructure. His skills include proficiency in SWIFT Alliance Access, Alliance WebplatformSE, Alliance Gateway, SWIFTNet Link, HSM, VPN, LINUX, Windows, ISO MT 15022 Message Standards, FileAct, and Interact. He has experience in performing major upgrades for banks' SWIFT infrastructure and has supported banks in India, Bangladesh, and Bhutan with configuration and maintenance.
Customer Relationship Management
In his professional roles, Vaibhav Borhade has developed skills in building relationships with customers by understanding and valuing their priorities. His approach to customer service emphasizes effective communication and responsiveness, which are essential for maintaining strong partnerships with financial institutions.