William Tan
About William Tan
William Tan is a Support Engineer with extensive experience in server platform support and telecommunications. He has worked for 愛立信 in various roles across multiple countries and has been with SWIFT since 2018.
Work at SWIFT
William Tan has been employed at SWIFT as a Support Engineer since 2018. He has accumulated six years of experience in this role while based in Hong Kong SAR. His responsibilities include providing technical support and troubleshooting for various systems and platforms, ensuring operational efficiency and reliability.
Previous Experience at 愛立信
William Tan has extensive experience with 愛立信, where he held various roles from 2011 to 2018. He served as a Senior Tier 2 Global Support Engineer for seven years in Guangzhou, Guangdong, China. Additionally, he worked as a Support Engineer and Tester in multiple locations, including Japan, Stockholm, and Naples, contributing to projects across different regions.
Education and Expertise
William Tan earned a Bachelor's degree in Telecommunications Engineering from South China Normal University, studying from 2002 to 2006. He possesses expertise in server platform support, with strong skills in technologies such as VM, IPMI, Network, VLAN, Routing, and IP interface. His technical proficiency extends to SCTP, Power, Time, Supervision, Recovery, Compute, and Storage, particularly with ScaleIO.
Technical Skills
William Tan demonstrates a strong technical skill set in server platform support and network technologies. His knowledge includes VM, IPMI, Network, VLAN, Routing, and IP interface. He also has capabilities in SCTP, Power, Time, Supervision, Recovery, Compute, and Storage, with a focus on ScaleIO, which enhances his effectiveness in the telecom and IT services sectors.
Background
William Tan has a diverse professional background with international experience in the telecommunications industry. He has worked in various countries, including Japan, Sweden, Italy, and Australia, which has provided him with a broad perspective on global telecom operations and support.