Yu Yang
About Yu Yang
Yu Yang is a Business Analyst with a background in Software Engineering from the Beijing Institute of Machinery. He has over five years of experience in client service management and field service delivery at SWIFT in both Hong Kong and Beijing.
Work at SWIFT
Yu Yang has accumulated over four years of experience at SWIFT, with roles in both Hong Kong and Beijing. In Hong Kong, Yu worked in key client service management for over a year, focusing on enhancing client relationships and service delivery. Prior to this, Yu spent three years in Beijing, where the emphasis was on field service delivery, ensuring that client needs were met effectively. Additionally, Yu has experience in customer support, having spent a year in this role at SWIFT Hong Kong.
Education and Expertise
Yu Yang studied Software Engineering at the Beijing Institute of Machinery from 2008 to 2012. This educational background provided a strong foundation in software development principles and practices. The knowledge gained during this period has been instrumental in Yu's career, particularly in roles that require technical expertise and analytical skills.
Background
Yu Yang has a background in business analysis with a focus on client service management. The combination of education in software engineering and practical experience in service delivery positions Yu as a knowledgeable professional in the field. The experience at SWIFT across different locations has contributed to a comprehensive understanding of client needs and operational efficiency.