Zachary Morgan
About Zachary Morgan
Zachary Morgan is a Customer Support Engineer with over seven years of experience at SWIFT. He holds dual Bachelor's degrees in Computer and Information Sciences and Business Administration from Radford University.
Work at SWIFT
Zachary Morgan has been employed at SWIFT since 2016, where he serves as a Customer Support Engineer. Over his tenure of more than seven years, he has contributed significantly to the customer support engineering team. His role involves addressing customer inquiries and providing technical assistance, ensuring a high level of service and support for SWIFT's clients.
Education and Expertise
Zachary Morgan holds dual Bachelor's Degrees from Radford University, having studied Computer and Information Sciences and Support Services, as well as Business Administration and Management. He completed his studies from 2011 to 2015, gaining a comprehensive understanding of both technical and management disciplines. This educational background equips him with the skills necessary for his role in customer support engineering.
Background
Before joining SWIFT, Zachary Morgan worked as an IT Support Specialist at Greystone & Co. for two months in 2016. This position provided him with practical experience in IT support, further enhancing his technical skills. His career path reflects a focus on customer service and technical support within the technology sector.
Professional Experience
Zachary Morgan's professional experience spans several years in customer support and IT roles. His current position at SWIFT has allowed him to apply his educational background in both technical and management areas effectively. His experience at Greystone & Co. also contributed to his foundational knowledge in IT support.