Ketaki Misra
About Ketaki Misra
Ketaki Misra is a professional in Substitute Operations and Customer Experience at Swing Education in San Mateo, California. With a background in Political Science and Communication, she has extensive experience in business development, event planning, and enhancing customer experiences.
Current Role at Swing Education
Ketaki Misra has been working at Swing Education since 2019, serving in the role of Substitute Operations, Customer Experience. In this position, she focuses on enhancing customer experiences through innovative solutions. Her work is based in San Mateo, California, where she has contributed to the organization's efforts in providing quality educational support.
Educational Background
Ketaki Misra completed her Bachelor of Arts in Political Science at Lady Shri Ram College for Women from 2008 to 2011. Following her undergraduate studies, she pursued a Master of Arts in Communication at Jamia Millia Islamia from 2011 to 2013. Additionally, she studied Fashion at Pearl Academy for one year in 2016 to 2017.
Professional Experience in the Wedding Industry
Ketaki Misra has extensive experience in the wedding industry, having run her own business for six years. Her focus included event planning, business development, and account management. She also worked as a Wedding Planner at Shaadi Brigade for one year from 2016 to 2017, where she further developed her skills in managing wedding events.
Previous Roles in Marketing and Business Development
Before her current role, Ketaki Misra worked at Wedmegood as a Marketing and Business Development professional from 2014 to 2016 in Gurgaon, Haryana, India. She also held a position as an Account Executive at Edelman for three months in 2013 in New York, New York, where she gained experience in public relations and client management.
Interest in Consumer Technology
Ketaki Misra developed a keen interest in consumer technology while working in business development for a start-up. This interest has influenced her approach to customer experience and her efforts to implement innovative solutions in her current role.