Jessica Mendenhall, Phr, Shrm Cp
About Jessica Mendenhall, Phr, Shrm Cp
Jessica Mendenhall serves as the Head of People at Swish Analytics, having previously held the same position at Uniphore. With extensive experience in human resources across various companies, she has a strong background in HR operations and performance management.
Work at Swish
Jessica Mendenhall currently serves as the Head of People at Swish Analytics. She began this role in 2023 and operates in a remote capacity from San Francisco, California. In her position, she focuses on enhancing the company's human resources strategies and fostering a positive workplace culture.
Previous Experience at Uniphore
Before joining Swish Analytics, Jessica held the position of Head of People at Uniphore from 2020 to 2023. During her three years in this role, she was based in Palo Alto, California. Her responsibilities included overseeing HR functions and implementing strategies to improve employee engagement and performance.
Education and Expertise
Jessica Mendenhall earned a Bachelor of Science degree in Human Development and Spanish from the University of California, Davis, where she studied from 1993 to 1997. Additionally, she obtained a Certificate in Human Resource Management from the University of California, Berkeley, completing her studies from 2005 to 2007. Her educational background supports her extensive experience in human resources.
Human Resources Career Background
Jessica has a robust background in human resources, having worked in various roles across multiple organizations. She served as VP of Human Resources at 18Birdies from 2016 to 2020 and held the position of Human Resources Director at Teachscape from 2013 to 2016. Her earlier roles include Human Resources Manager at Posit Science Corporation and Human Resources & Operations Manager at Xmobb Inc.
Achievements in Human Resources
Throughout her career, Jessica has implemented significant HR initiatives, such as the Success Factors online performance evaluation management system, which improved the efficiency of performance reviews. She has also demonstrated expertise in setting up payroll systems and conducting open enrollments, showcasing her capabilities in HR operations.