Alfredo Rojas
About Alfredo Rojas
Alfredo Rojas serves as the Director of Client Services at Mission CRM, where he has worked since 2018. He has a background in project management and CRM systems, having contributed to the development of MISSION CRM and held various roles in technology and quality analysis across multiple companies in North America and Latin America.
Current Role at Mission CRM
Alfredo Rojas serves as the Director of Client Services at Mission CRM, a position he has held since 2018. In this role, he focuses on empowering clients to maximize their use of the MISSION CRM system. His responsibilities include enhancing client operations and supporting their missions through effective CRM implementation and service.
Previous Experience at Arcos Technologies Inc.
Prior to his current role, Alfredo Rojas worked at Arcos Technologies Inc. as a Project Manager and Team Lead for CRM from 2016 to 2017. His tenure lasted one year in Toronto, Ontario, Canada, where he contributed to various projects related to customer relationship management.
Background in Project Management
Alfredo Rojas has a solid background in project management, having held positions at multiple organizations. He worked as a Project Manager at Cnx from 2013 to 2016 in Canonsburg, Pennsylvania, and at Pavliks.com and Arctictech Solutions Inc. in 2016 to 2017. His experience includes leading teams and managing CRM implementations.
Education and Academic Background
Alfredo Rojas studied at Pontificia Universidad Javeriana from 2002 to 2008, where he completed his degree. He also attended The University of Queensland in 2011, focusing on Communication, English, and International Business. His educational background supports his expertise in client services and project management.
Contributions to MISSION CRM Development
Alfredo Rojas contributed to the development of MISSION CRM, recognized as the first donor management and fundraising system built on the Microsoft Dynamics 365 platform. His involvement in this project highlights his expertise in CRM systems and his commitment to enhancing client capabilities.