Andrea Neilson
About Andrea Neilson
Andrea Neilson is a Client Success Specialist at MISSION CRM, where she has worked since 2020. With over 18 years of experience in the nonprofit sector, she has expertise in event management, databases, and volunteer management.
Current Role as Client Success Specialist
Andrea Neilson has been working as a Client Success Specialist at MISSION CRM since 2020. In this role, she focuses on ensuring client satisfaction and success with the company's customer relationship management solutions. Her responsibilities include providing support to clients, managing their inquiries, and facilitating their understanding of the software's features and benefits.
Previous Experience in Nonprofit Sector
Andrea Neilson has over 18 years of experience in the nonprofit sector. She has held various roles that emphasize supporting senior management and remote fundraising teams. Prior to her current position, she worked as a Manager at Big Brothers Big Sisters of Canada from 2019 to 2020, where she contributed to the organization's mission and operational effectiveness.
Volunteer Coordination at Langs
From 2003 to 2008, Andrea Neilson served as the Volunteer Coordinator at Langs in Cambridge, Ontario. In this five-year role, she was responsible for managing volunteer programs, recruiting volunteers, and ensuring that the organization effectively utilized volunteer resources to meet its goals.
Educational Background in Psychology
Andrea Neilson studied at the University of Guelph, where she earned a Bachelor of Arts in Psychology from 1996 to 2000. This educational background has provided her with insights into human behavior, which can be beneficial in her roles within client success and nonprofit management.
Expertise in Event Management and Data Analysis
Andrea Neilson possesses expertise in event management, databases, and data analysis. Her skills in these areas support her work in client success and nonprofit environments, allowing her to effectively manage projects and analyze data to improve organizational outcomes.