Dan Nordale
About Dan Nordale
Dan Nordale is the Chief Revenue Officer at Symbl.ai, where he focuses on leveraging conversational AI technologies to enhance communication platforms. He has held various leadership roles in sales and marketing across several companies, including Alcatel-Lucent, Flowroute Inc., and Nuance Communications.
Work at Symbl.ai
Dan Nordale currently serves as the Chief Revenue Officer (CRO) at Symbl.ai, a position he has held since 2023. In this role, he focuses on leveraging conversational AI technologies to enhance communication platforms. His leadership aims to drive revenue growth and improve customer engagement through innovative solutions.
Previous Experience in Revenue Leadership
Dan Nordale has held several significant positions in revenue leadership prior to his role at Symbl.ai. He served as Chief Revenue Officer at Flowroute Inc. from 2014 to 2017 and at Koopid from 2020 to 2021. Additionally, he was the Chief Marketing Officer at Cyara for one year in 2013. His experience spans various companies, emphasizing his expertise in driving sales and marketing strategies.
Background in Telecommunications and Technology
Dan Nordale has extensive experience in the telecommunications and technology sectors. He worked at Alcatel-Lucent as VP, Americas Strategic Solutions from 2006 to 2011 and held the position of VP Marketing, Enterprise at Nuance Communications from 2011 to 2013. He also served as VP Sales - Americas at Nexmo, the Vonage API Platform in 2018, showcasing his diverse background in these industries.
Education and Expertise
Dan Nordale earned his Bachelor of Business Administration (BBA) in Accounting & Finance from the University of Alaska Fairbanks, where he studied from 1984 to 1990. He also holds a Master of Business Administration (MBA) in Marketing and Finance from the University of California, Berkeley, Haas School of Business, completed between 1997 and 1999. His educational background supports his expertise in business strategy and financial management.
Advocacy for Customer Experience Innovation
Dan Nordale advocates for new methods and technologies to enhance customer experience, particularly in a post-pandemic environment. He emphasizes the importance of providing instant, intelligent answers and natural engagement to customers. His belief in the iterative process of solving, testing, scaling, assessing, and redesigning go-to-market strategies reflects his commitment to continuous improvement in customer interactions.