Amy Kleinerman
About Amy Kleinerman
Amy Kleinerman is a Principal User Experience Designer at Symphony.com, based in Palo Alto, California, with extensive experience in user experience design and research.
Company
Amy Kleinerman is currently working at Symphony.com as a Principal User Experience Designer. Symphony.com is based in Palo Alto, California, United States.
Title
Amy Kleinerman holds the title of Principal User Experience Designer, a position she has been serving in since February 2018.
Education and Expertise
Amy Kleinerman completed her undergraduate studies in Cognitive Science at UC San Diego, earning a Bachelor of Science degree. She further pursued her education at Carnegie Mellon University, where she achieved a Master's degree. Her expertise includes Contextual Inquiry, User Interviews, Ethnography, Activity Modeling, Affinity Diagramming, Think Aloud Protocol, Heuristic Evaluation, Scenario Building, and Persona Development.
Professional Background
Amy Kleinerman has a broad professional background in User Experience Design. Prior to working at Symphony.com, she served in various capacities including Manager, User Experience at Akamai Technologies in Cambridge, Massachusetts; Senior Manager, User Experience at Nominum in Redwood City, California; and Senior User Experience Designer at Adobe in San Jose, California. She has also worked as a User Experience Designer at Billfloat, Interaction Designer at Punchcut, and Senior Experience Architect at Organic.
Work Experience and Roles
Amy Kleinerman's extensive work experience includes roles such as Interaction Designer at Fluid in Oakland, California; User Experience Consultant at Blacklocus in Austin, Texas; and User Research Lead at Microsoft in Redmond, Washington. Additionally, she has held research positions at the University of California, San Diego, including as an Ethnographic Researcher and Behavioral Researcher. She also worked as an Instructional Assistant at UC San Diego.