Mandeep C.
About Mandeep C.
Mandeep C. is the Director of IT at Symphony.com, with over two decades of experience in IT and consulting roles.
Title
Mandeep C. currently holds the title of Director, IT at Symphony.com. In this role, he is responsible for overseeing the IT department and implementing strategic technological advancements.
Company
Mandeep C. is employed at Symphony.com, where he serves as the Director of IT. Symphony.com is his current place of employment, where he has made significant contributions to the company's IT structure and operations.
Professional Experience
From 1999 to 2020, Mandeep C. worked at various organizations in multiple IT and consulting roles. In his 21-year-long career, he has gathered extensive experience in the IT industry, which he brings to his current role at Symphony.com.
Key Initiatives and Contributions
At Symphony.com, Mandeep C. has implemented and managed a global 'Follow the Sun' IT Support Service and has transitioned the IT function to being a trusted business partner. He modernised the corporate infrastructure, reducing the overall total cost of ownership of systems and services. He also centralised and streamlined technology operations, leading to increased efficiency and improved 'mean time to resolution' for incidents and service requests.
Governance and Risk Management
Mandeep C. chairs the Governance, Risk & Compliance Forum at Symphony.com. He also actively participates in the Business Risk & Information Controls Committee, ensuring robust governance and risk management within the organization.
Mentorship and Leadership
As part of Symphony’s Mentoring Scheme, Mandeep C. serves as a mentor, sharing his vast knowledge and experience with other professionals. He is tasked with strategic, tactical, and budgetary accountability for major transformation programs such as Workday Implementation, Consolidation of HRIS Tooling, Enterprise Service Management Transformation, Citrix VDI Deployment, M&A Technology Integration, and Business Intelligence.