Christopher Guzek
About Christopher Guzek
Christopher Guzek serves as the Senior Director of Global Client Success at Symplicity Corporation, a position he has held since 2019. He has extensive experience in client management and sales across various companies, including Blackboard and Cornerstone OnDemand.
Work at Symplicity
Christopher Guzek has been serving as the Senior Director of Global Client Success at Symplicity Corporation since 2019. In this role, he focuses on enhancing client relationships and driving customer success initiatives. Prior to this position, he held the role of Director of Client Management at Symplicity from 2018 to 2019 and Senior Account Manager from 2017 to 2018. His tenure at Symplicity has been marked by his efforts to implement the LAER model of customer success, aimed at improving the overall client experience.
Previous Roles at Blackboard
Christopher Guzek has extensive experience at Blackboard, where he worked in various capacities. He served as Regional Vice President for Blackboard Mobile from 2012 to 2013 and held the position of Regional Sales Manager for Blackboard Mobile from 2010 to 2012. Additionally, he was a Sales Manager at Blackboard from 2008 to 2010. His roles involved managing sales strategies and enhancing client engagement in the education technology sector.
Education and Expertise
Christopher Guzek earned a Bachelor of Arts degree in English from James Madison University, where he studied from 2000 to 2005. He also completed his high school education at Central Bucks East High School, achieving a Bachelor of Arts in English Language and Literature. His educational background supports his expertise in client management and sales, particularly in transforming support teams into solution-selling and upselling teams.
Career Progression
Christopher Guzek's career spans various roles in sales and client management across multiple organizations. He worked as a Senior Account Executive at Cornerstone OnDemand from 2015 to 2017 and as an Account Executive at Clarabridge from 2014 to 2015. He also held the position of Sales Director at GoodData for a brief period in 2014. His diverse experiences have contributed to his proficiency in developing processes and tools aimed at achieving company targets related to renewals and pipeline growth.
Membership in Gain Grow Retain
Since 2020, Christopher Guzek has been a member of Gain Grow Retain, an organization focused on customer success and retention strategies. His involvement in this community reflects his commitment to continuous learning and professional development in the field of client success. This membership allows him to engage with industry peers and share insights on best practices in customer engagement.