Craig Czubati
About Craig Czubati
Craig Czubati serves as the Senior Director of Global Client Support Services at Symplicity Corporation, where he has worked since 2014. He has extensive experience in admissions and client support roles across various educational institutions, including Corinthian Colleges and Kaplan.
Current Role at Symplicity Corporation
Craig Czubati serves as the Senior Director of Global Client Support Services at Symplicity Corporation, a position he has held since 2014. In this role, he oversees a global support structure that caters to over 41 million users across more than 1200 institutions. His responsibilities include the design and execution of a 24/7 global support strategy, focusing on enhancing client experiences in a Software as a Service (SaaS) environment. Czubati emphasizes training, monitoring, and coaching to improve service delivery and operational efficiency.
Previous Experience in Higher Education
Before joining Symplicity Corporation, Craig Czubati held several significant positions in the education sector. He worked as the Regional Associate Vice President of High School Admissions at Corinthian Colleges from 2011 to 2014 in Florida. Prior to that, he served as the Associate Executive Director at ATI Enterprises for one year in 2009 to 2010 in the San Antonio, Texas area. His experience also includes a role as the Director of Admissions at Kaplan from 2005 to 2007, and as the Director of National Admissions at Collins College from 2002 to 2005 in the Phoenix, Arizona area.
Educational Background
Craig Czubati holds a Bachelor's Degree in Liberal Arts and Sciences/Liberal Studies from Thomas Edison State University. He also studied at The Ohio State University. His educational background has equipped him with a broad understanding of liberal arts, which supports his roles in client support and admissions within the educational sector.
Career Beginnings and Early Roles
Craig Czubati began his career in sales at Phoenix New Times, where he worked from 1999 to 2001. This early experience in sales provided him with foundational skills that he later applied in various admissions and client support roles within the education industry. His career trajectory reflects a consistent focus on enhancing client interactions and support services.