Holly Zuckerman
About Holly Zuckerman
Holly Zuckerman is a Client Manager at Symplicity Corporation, where she has worked since 2019, managing client implementations and developing training resources. She has a background in education and client support, having previously held roles at the University of Tennessee at Chattanooga and Things Remembered.
Work at Symplicity
Holly Zuckerman has been employed at Symplicity Corporation as a Client Manager since 2019. In this role, she manages client implementations, ensuring a seamless transition for clients before they are assigned to dedicated Client Managers. She regularly conducts outreach to assess client needs and optimize their usage of the Symplicity Accommodate system. Holly has developed a series of webinars aimed at enhancing client understanding and utilization of the system. Additionally, she creates both written and video training resources to support client learning.
Previous Experience
Before joining Symplicity, Holly Zuckerman worked at the University of Tennessee at Chattanooga in various roles. She served as an Access Coordinator from 2012 to 2019, where she facilitated support for students with disabilities. Prior to that, she held positions as a Speech-to-Text Specialist from 2009 to 2012 and as a Student Worker in the Office for Students with Disabilities from 2008 to 2009. Holly also worked as a Sales Associate at Things Remembered from 2008 to 2012.
Education and Expertise
Holly Zuckerman studied at The University of Tennessee at Chattanooga, where she earned a Bachelor of Science (B.S.) in Secondary Education Natural Sciences-Biology from 2003 to 2009. She is currently pursuing a Master of Science in Organizational and Workplace Performance at Boise State University, with an expected completion date in 2026. Her educational background supports her expertise in client management and training.
Client Engagement and Training Development
In her role at Symplicity, Holly Zuckerman focuses on client engagement by regularly assessing client needs and optimizing their system usage. She has developed a series of webinars to enhance client understanding of the Symplicity Accommodate system. Additionally, she creates training resources, both written and video, to support client learning and system utilization. Holly utilizes ChurnZero to maintain detailed records of client interactions and data, ensuring effective communication and support.