Kenneth Bates
About Kenneth Bates
Kenneth Bates serves as the IT Lead at Symplicity Corporation, where he has worked since 2018. He holds a Master's degree in Management and has extensive experience in IT administration and support across multiple countries.
Work at Symplicity
Kenneth Bates has been employed at Symplicity Corporation since 2015. He initially served as an IT Specialist for three years before advancing to the role of IT Lead in 2018. In his current position, he manages the department budget and inventory, including Mobile Device Management (MDM). He leads globalization desktop support efforts across four countries, providing support for 400 employees and contractors. Additionally, he prepares and presents regular IT reports to the executive leadership team, contributing to strategic decision-making within the organization.
Education and Expertise
Kenneth Bates holds a Master of Science in Management, which he earned from the University of Maryland University College from 2011 to 2013. He also completed a Bachelor of Science in Business Administration at the same institution from 2008 to 2011. Prior to that, he obtained an Associate of Science in Business Administration from the College of Southern Maryland from 2006 to 2008. His educational background is complemented by certifications as an administrator for Office 365, OKTA, and NetSuite, enhancing his expertise in IT infrastructure.
Background
Kenneth Bates has a solid foundation in business administration and healthcare administration, having pursued relevant studies at multiple educational institutions. His career in IT began with a focus on business administration, which provided him with the necessary skills to manage IT operations effectively. His experience spans various roles in the IT sector, where he has developed a comprehensive understanding of IT management and support across international teams.
Achievements
In his role at Symplicity Corporation, Kenneth Bates is actively involved in achieving SOC 2 and ISO certifications for the organization. These certifications are essential for demonstrating compliance with industry standards and enhancing the organization's credibility in the IT sector. His leadership in globalization desktop support has also facilitated effective IT operations across multiple countries, showcasing his ability to manage complex IT environments.