Marina Linhares
About Marina Linhares
Marina Linhares is an Implementation Manager and Client Success professional at Symplicity since 2022, with a diverse background in the travel and technology sectors. She has held various managerial roles, including positions at Discover the World and dcs plus technology, and has contributed significantly to the growth of online travel platforms in Latin America.
Work at Symplicity
Marina Linhares has been serving as an Implementation Manager & Client Success at Symplicity since 2022. In this role, she focuses on ensuring client satisfaction and the successful implementation of solutions. Her experience in client success management contributes to her effectiveness in this position.
Previous Experience in the Travel Industry
Marina Linhares has a diverse background in the travel industry. She worked at Catamarã Turismo as a Leisure / Corporate Operational Manager from 2006 to 2009. Later, she held the position of Account and Sales Manager at Discover the World - Global from 2014 to 2018. Additionally, she worked at dcs plus technology as Latin America Customer Success and Sales Manager from 2018 to 2022, where she contributed to customer engagement and sales strategies.
Educational Background
Marina Linhares has a comprehensive educational background. She studied at CEFAM, where she achieved a degree in Education (Magistério) from 2002 to 2006. She later pursued Marketing at Centro Universitário Braz Cubas from 2012 to 2014. Additionally, she studied at The London School of Economics and Political Science (LSE), focusing on Negotiation in 2019. Her studies also include International Relations at Universidade Anhembi Morumbi from 2015 to 2017, and an MBA from FGV - Fundação Getulio Vargas from 2017 to 2018.
Key Contributions and Achievements
Marina Linhares played a significant role in the strategic partnership between Air New Zealand and Aerolineas Argentinas, leading to a 100% increase in flight frequency. She was instrumental in the geographic expansion of operations in Brazil and other Latin American markets, including Colombia and Mexico. Additionally, she successfully opened and expanded the Expedia TAAP client base in Brazil, establishing a network of over 6,000 travel agencies.
Technical Skills and Specializations
Marina Linhares possesses extensive experience in customizing and tropicalizing commercial solutions for diverse markets. She has also studied Information Technology at Impacta Tecnologia, focusing on Program Logic and SQL programming. Her technical skills complement her roles in sales and customer success within the travel industry.