Dayanara Pantoja
About Dayanara Pantoja
Dayanara Pantoja is a Sales Development Associate at Synapbox in México, with a background in sales and customer service spanning over a decade. She has held various roles in companies such as CompuCom, Regus, and American Express, and holds a degree in Communication from Universidad Latinoamericana.
Work at Synapbox
Dayanara Pantoja has been employed at Synapbox as a Sales Development Associate since 2022. In this role, she focuses on driving sales initiatives and supporting the company's growth objectives in the Mexican market. Her responsibilities include identifying potential clients, managing leads, and contributing to the overall sales strategy.
Previous Experience in Sales and Customer Service
Prior to her current position, Dayanara Pantoja held various roles in sales and customer service. She worked as a Senior Associate Inside Sales at WeWork from 2018 to 2019, where she engaged with clients to enhance their experience. Additionally, she served as a Business Development Representative at Mr. Tomato from 2020 to 2021, and as a Customer Care Professional at American Express from 2014 to 2016.
Education and Expertise
Dayanara Pantoja earned a Licenciatura en Comunicación with a focus on Publicidad y relaciones públicas from Universidad Latinoamericana, S.C. from 2010 to 2014. She also studied Locución y doblaje at Spot from 2013 to 2014. Her educational background supports her expertise in communication and public relations, which are integral to her roles in sales and customer service.
Background in Supply Chain and Operations
Before her transition into sales, Dayanara Pantoja worked as a Supply Chain Analyst at CompuCom from 2016 to 2018. In this position, she analyzed supply chain processes and contributed to operational efficiency. Her experience also includes working as a Sales and Service Coordinator LAC at Regus from 2010 to 2014, where she managed service delivery and client relations.
Early Career in Customer Service
Dayanara Pantoja began her career as a Customer Service Representative at TeleTech from 2008 to 2010. This role provided her with foundational skills in customer interaction and service management, which she has built upon in her subsequent positions in sales and customer care.