Clark Hsu
About Clark Hsu
Clark Hsu is a Helpdesk Support and System Administrator at Synaptics in San Jose, California, where he has worked since 2014. He has extensive experience in IT support, having previously worked at AT&T and E21magicmedia, and holds a Bachelor of Arts from Shih Chien University.
Work at Synaptics
Clark Hsu has been employed at Synaptics since 2014, serving as a Helpdesk Support and System Administrator. Over the course of ten years, he has developed a strong understanding of IT infrastructure management. His responsibilities include managing and troubleshooting user machines and server farms, which demonstrates his technical expertise. Hsu collaborates with the US IT team to execute various assignments and projects, showcasing his ability to work effectively in a team environment.
Previous Experience in IT Support
Before joining Synaptics, Clark Hsu worked at AT&T as an IT Support professional from 2010 to 2014. During this four-year tenure in Dallas, Texas, he gained valuable experience in providing technical support and managing IT systems. Prior to that, he spent five years at E21magicmedia from 2004 to 2009 in Fremont, California, where he further honed his skills in IT support and system administration.
Education and Expertise
Clark Hsu earned a Bachelor of Arts degree from Shih Chien University, where he studied from 1999 to 2004. He later pursued studies in Law at National Taipei University for one year in 2009 to 2010. His educational background provides a foundation for his analytical skills and problem-solving abilities in the IT field.
Technical Skills and Contributions
In his current role, Clark Hsu has standardized company software using System Center Configuration Manager (SCCM) and analyzed error reports to enhance group workflows. His proficiency in software management and process optimization is evident in these contributions. Additionally, he has supported large conference events and remote office builds, indicating his capability in managing event and remote infrastructure support.