Petra Chen
About Petra Chen
Petra Chen is a Senior Application Engineer at Synaptics Incorporated in Taiwan, where she has worked since 2017. She has a background in audio design and technical support, with previous experience at companies such as Pegatron, Conexant, ASUS Technology, and HTC.
Current Role at Synaptics
Petra Chen has been employed at Synaptics Incorporated as a Senior Application Engineer since 2017. In this role, she focuses on providing technical support and solutions for various audio products. Her responsibilities include working closely with field application engineers to address and resolve customer issues, ensuring product performance meets expectations.
Previous Work Experience
Prior to her current position, Petra Chen held several roles in the technology sector. She worked at Pegatron as a Specialist for six months in 2014. Following that, she served as a Senior Application Engineer at Conexant for five months in 2017. Additionally, she worked at ASUS Technology as a Specialist from 2014 to 2015 and at HTC as a Senior Engineer from 2008 to 2013.
Education and Expertise
Petra Chen obtained her Master's degree from National Formosa University, where she studied from 2006 to 2008. Her educational background has equipped her with the technical knowledge and skills necessary for her roles in application engineering and product support in the audio technology field.
Technical Contributions
Throughout her career, Petra Chen has designed audio reference designs and evaluation boards for various products, including the HP Lync monitor E273m/E243m/HC270CR, Somic gaming headset, AIAIAI headset, and Lenovo laptop docking stations. She also provides technical training on audio products to both field engineers and customers, enhancing their understanding and usage of the technology.
Support and Training Initiatives
In her role, Petra Chen offers technical support for Skype for Business Lync monitor tuning and testing. She collaborates with field application engineers to reproduce and characterize issues, providing on-site support to resolve bugs and enhance customer satisfaction with audio products.