Joe Sparks
About Joe Sparks
Joe Sparks is a Quality Assurance Engineer with extensive experience in the field, having worked at EXL Healthcare and currently at SyncroMSP. He has a background in technical support and network administration from his time at Renaissance Learning.
Work at Syncro
Joe Sparks has been employed at SyncroMSP as a Quality Assurance Engineer since 2020. His role involves ensuring the quality and reliability of software products developed by the company. Working remotely, he contributes to various testing processes and collaborates with development teams to identify and resolve issues.
Previous Experience at EXL Healthcare
Prior to joining SyncroMSP, Joe Sparks worked at EXL Healthcare as a Quality Assurance Engineer from 2012 to 2020. During his eight years in this position, he was responsible for maintaining the quality standards of healthcare software solutions. His work in the Chico, California area involved rigorous testing and quality control measures.
Background in Technical Support and Testing
Joe Sparks began his career at Renaissance Learning, where he held multiple roles. He worked as a Help Desk / Technical Support from 2005 to 2006 for nine months, assisting users with technical issues. Subsequently, he served as a Test Engineer and Local Network Admin from 2001 to 2011 for ten years, focusing on software testing and network administration.
Education and Expertise
While specific educational details are not provided, Joe Sparks has developed expertise in quality assurance, software testing, and technical support through his extensive work experience. His roles have equipped him with skills in identifying software defects, improving product quality, and supporting users effectively.