Maddie Connall
About Maddie Connall
Maddie Connall is a Senior Customer Success Manager at Synctera, where she has worked since 2023. She has a diverse background in customer success and sales, with previous roles at companies such as Sigma Computing, Nike, and Nordstrom.
Current Role at Synctera
Maddie Connall serves as a Senior Customer Success Manager at Synctera, a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring successful outcomes for clients. Her responsibilities include managing customer relationships and providing support to optimize the use of Synctera's services. She is based in California, United States.
Previous Experience in Customer Success
Before joining Synctera, Maddie Connall accumulated significant experience in customer success roles. She worked as a Customer Success Manager III at Synapse from 2022 to 2023, where she contributed to client engagement strategies. Prior to that, she held the position of Customer Success Manager at Fast for three months in 2022, and served as a Customer Success Support Specialist at Fast for nine months in 2021. Her background in customer success has equipped her with skills in client management and support.
Marketing and Sales Background
Maddie Connall has a diverse background in marketing and sales. She worked as a Marketing Coordinator at Sigma Computing for six months in 2020. Earlier in her career, she held retail positions, including a Retail Sales Associate role at Nike in 2014 for four months and a Sales Associate position at Nordstrom from 2015 to 2017. These experiences provided her with foundational skills in customer interaction and sales strategies.
Educational Background
Maddie Connall's educational journey includes studying at San Diego State University, where she earned a Bachelor of Arts in International Business with a focus on Latin America from 2014 to 2018. She also studied at Universidad del CEMA starting in 2017. Earlier, she completed her high school education at Jesuit High School in Portland from 2010 to 2014.
Internship Experience
In addition to her professional roles, Maddie Connall gained valuable experience as a Product Management and Product Marketing Intern at Riverbed Technology in 2018 for two months. This internship allowed her to develop skills in product marketing and management, further enhancing her professional profile.