Simran Grewal
About Simran Grewal
Simran Grewal is a Senior Implementation Manager based in Toronto, Ontario, with extensive experience in customer success and product implementation in the fintech sector. She has held various roles at companies such as Informatica, Synctera, Uber, and Oracle, and has a strong academic background with degrees from McMaster University and the University of Toronto.
Current Role at Synctera
Simran Grewal currently holds the position of Senior Implementation Manager at Synctera, a role she has occupied since 2022. In this capacity, she is responsible for overseeing the implementation of fintech solutions, ensuring that product launches meet specified goals. Her work involves collaboration with various teams to facilitate synchronized product implementations.
Previous Experience at Synctera
Prior to her current role, Simran Grewal served as an Enterprise Customer Success Manager at Synctera from 2021 to 2022. During her tenure, she focused on enhancing customer satisfaction and success through effective management of enterprise accounts and product implementations.
Professional Background
Simran Grewal has a diverse professional background, having worked in various roles across multiple organizations. She was an Enterprise Account Manager at Uber from 2019 to 2021, and before that, she worked as a Customer Success Manager at Oracle from 2017 to 2019. Her experience includes engaging in cross-functional collaboration and taking on subject matter expert roles for implementing partnerships with MasterCard and Visa.
Education and Expertise
Simran Grewal holds a Bachelor’s Degree in Honours Bachelor of Arts and Science & Biology from McMaster University, where she studied from 2011 to 2015. She also earned a Master’s Degree in Management of Innovation from the University of Toronto, completing her studies from 2016 to 2017. Her educational background supports her expertise in customer success and implementation management within the fintech sector.
Diversity, Equity, and Inclusion Initiatives
Simran Grewal actively participates in Diversity, Equity, and Inclusion Committee (DEIC) initiatives at her current workplace. She serves as a rotating lead, contributing to the development and implementation of strategies aimed at fostering an inclusive workplace culture.