Caroline St. John
About Caroline St. John
Caroline St. John is a Senior Technical Writer at Syniti, where she has worked since 2019. With a background in English Language and Literature, she specializes in developing in-app UX content and guides while collaborating with cross-functional teams to enhance communication.
Work at Syniti
Caroline St. John has been employed at Syniti as a Senior Technical Writer since 2019. In this role, she focuses on developing in-app user experience content and email communications tailored for diverse audiences. Her work is essential in ensuring clarity and usability in the company's documentation. Based in Alpharetta, Georgia, she collaborates with cross-functional teams, including designers, developers, product managers, and marketing professionals, to enhance the effectiveness of written communication.
Previous Experience in Technical Writing
Before joining Syniti, Caroline St. John worked as a Technical Writer at BackOffice Associates from 2017 to 2019. During her two years there, she contributed to the development of technical documentation. Prior to that, she spent three years at XCite Health Corp. from 2014 to 2017, where she also held the position of Technical Writer. These roles provided her with extensive experience in creating software and hardware guides, as well as enhancing her technical writing skills.
Education and Expertise
Caroline St. John earned her Bachelor of Arts (B.A.) degree in English Language & Literature with a minor in Professional & Technical Writing from Kennesaw State University. Her studies spanned from 2010 to 2016, equipping her with a solid foundation in writing and communication. This educational background supports her expertise in developing technical documentation and ensures that her writing meets industry standards.
Skills in Technical Communication
Caroline St. John specializes in creating software and hardware guides as part of her technical writing role. She ensures that all written content is optimized for search engines and incorporates relevant keywords to improve visibility. Her ability to collaborate with cross-functional teams enhances the quality of her work, making her a valuable asset in any technical writing environment.