Humayun Mohamed Zulfakir (MBA)
About Humayun Mohamed Zulfakir (MBA)
Humayun Mohamed Zulfakir serves as the Sales Operations Director at Syniti, where he leads operations for a business generating over $300 million annually. He has extensive experience in sales strategy and business operations, having held key positions at VMware, Cisco Systems, and IBM Global Services.
Work at Syniti
Humayun Mohamed Zulfakir serves as the Sales Operations Director for the Americas, focusing on Global Alliances and Sales Insights at Syniti since 2021. In this role, he leads operations for a business generating over $300 million annually across Software and Services. He has implemented a new forecasting framework and reporting processes globally, utilizing InsightSquared. His initiatives have supported significant growth in both Software and Services in North America, with reported increases of 71% and 78%, respectively. He also created a Global Campaign Tracking process to analyze ROI across initiatives.
Previous Experience at VMware
Prior to his current role, Zulfakir held several positions at VMware from 2010 to 2020. He served as Sales Operations Manager, focusing on Data Management Reporting and Analytics from 2010 to 2012, and then as Senior Manager for Business Planning and Analysis from 2013 to 2015. He continued as Senior Manager of Sales Strategy for Named and Global Accounts from 2015 to 2018. His tenure at VMware was marked by a focus on operational efficiency and strategic sales initiatives.
Experience at Cisco Systems and IBM
Zulfakir worked at Cisco Systems as a Financial Planning & Analyst from 2007 to 2009 in Singapore. His role involved financial analysis and planning within the organization. Before Cisco, he was employed at IBM Global Services as a Projects Analyst from 2005 to 2007, where he contributed to project management and analysis. These positions provided him with a strong foundation in financial operations and strategic planning.
Education and Expertise
Zulfakir holds a Master of Business Administration (MBA) from Northumbria University, which he completed from 2014 to 2016. He also earned a Bachelor of Business from the University of South Australia. Earlier in his education, he obtained a Diploma in Business Administration from Singapore Polytechnic. His academic background supports his expertise in business operations and management.
Key Initiatives and Contributions
At Syniti, Zulfakir has been instrumental in several key initiatives. He created and drives the State of Business cadence review with senior management on a monthly basis. He facilitated the North America Demand Generation Council, identifying trends and gaps to enhance pipeline generation. Additionally, he refined Syniti’s solution offerings in Salesforce, reducing the number from 38 to 17 to better align with current products and marketing strategies.