Steve Wilson
About Steve Wilson
Steve Wilson serves as the COO and Global SVP of Customer Success at Syniti, where he has worked since 2022. He has held various leadership roles in customer success and operations at notable companies, including Microsoft, Hitachi Vantara, and Salesforce.
Current Role at Syniti
Steve Wilson serves as the Chief Operating Officer and Global Senior Vice President of Customer Success at Syniti. He has held this position since 2022 and has contributed to the company's strategic direction and customer engagement initiatives. His role focuses on enhancing customer satisfaction and ensuring successful service delivery across global operations.
Previous Experience at Syniti
Before his current role, Steve Wilson was the Chief Operating Officer at Syniti for seven months in 2022. Prior to that, he served as the Vice President of EMEA Services at Syniti from 2021 to 2022. His tenure at Syniti has been marked by a commitment to improving service offerings and customer success.
Career at Microsoft
Steve Wilson has an extensive background at Microsoft, where he held multiple roles over several years. His positions included Architect Practice Director from 2008 to 2011, Head of UK Consulting from 2013 to 2015, and EMEA Services Chief of Staff from 2011 to 2013. He also worked as Senior Engagement Manager and Senior Solutions Architect during his time at Microsoft, contributing to various consulting and support initiatives.
Experience at Hitachi Vantara
At Hitachi Vantara, Steve Wilson served as Vice President of Global Customer Success from 2018 to 2020 and Vice President of EMEA Services for one year. His leadership in these roles focused on enhancing customer success strategies and service delivery in the European market.
Roles at Other Companies
In addition to his roles at Syniti and Microsoft, Steve Wilson has held significant positions at other organizations. He worked as Vice President of Services at Salesforce from 2016 to 2018 and served as interim Vice President of Customer Success at Attest from 2020 to 2021. He also spent eight years as Lead Enterprise Architect at Hewlett-Packard, where he developed enterprise solutions.