Antonio Sampson
About Antonio Sampson
Antonio Sampson serves as the Director of Process Optimization at Synovus, where he has worked since 2021. He has extensive experience in IT Service Management and has held various managerial roles within Synovus since 2007.
Work at Synovus
Antonio Sampson has been with Synovus since 2007, holding various positions that reflect his expertise in IT and process optimization. He currently serves as the Director of Process Optimization, a role he has held since 2021. Prior to this, he was the Senior Director of IT Service Management from 2017. His earlier roles at Synovus include Manager of Network Control, Manager of End User Support, and Manager of Enterprise Resolution Management. His extensive tenure at Synovus highlights his commitment to the organization and his ability to adapt to various IT functions.
Education and Expertise
Antonio Sampson earned a Bachelor of Business Administration in Information Systems from Georgia Southern University, completing his studies from 1997 to 2001. His educational background provides a strong foundation for his career in IT service management. He possesses expertise in Robotic Process Automation using Blue Prism, Configuration Management Database (CMDB), and Software License Compliance. Additionally, he specializes in IT Service Management and Vendor Management, showcasing his comprehensive knowledge in these areas.
Background
Antonio Sampson has a diverse background in Network Operations and End User Computing. His career at Synovus began as a Supervisor in Network Control, where he worked for eight months before advancing to managerial roles. His experience spans over a decade in various IT management positions, allowing him to develop a robust skill set in performance and availability monitoring, as well as file transfer processes.
Achievements
Throughout his career at Synovus, Antonio Sampson has contributed to several key areas within the organization. His roles have involved significant responsibilities in process optimization and IT service management. His skills in performance and availability monitoring, along with his expertise in Robotic Process Automation, have played a crucial role in enhancing operational efficiencies within the company.