Cindy Smith, Crp
About Cindy Smith, Crp
Cindy Smith is a Mortgage Pipeline Coordinator with extensive experience in customer service and internal relationship building. She has over 25 years in the industry and has held various roles at companies such as Synovus and Graebel Companies, Inc.
Current Role at Synovus
Cindy Smith serves as the Mortgage Pipeline Coordinator at Synovus, a position she has held since 2021. In this role, she is responsible for managing the mortgage pipeline, ensuring efficient processing and communication within the team. Her experience in the mortgage industry allows her to effectively navigate the complexities of mortgage processing, contributing to the overall success of the organization.
Previous Experience at Synovus
Before her current role, Cindy Smith worked at Synovus as the Mortgage Processing Lead from 2020 to 2021. During this time, she focused on streamlining processes and enhancing team performance. Additionally, she served as the Atlanta Processing Center Manager at Synovus Mortgage Corp from 2005 to 2014, where she gained extensive experience in mortgage operations and management.
Experience at Graebel Companies, Inc.
Cindy Smith has a significant background with Graebel Companies, Inc., where she held multiple roles. She worked as a Learning and Development Manager from 2017 to 2020, developing training programs that improved employee performance. Prior to that, she served as a Domestic Homesale Consultant and as a Supervisor in Domestic Operations. Her tenure at Graebel Companies allowed her to build strong internal relationships and enhance operational efficiency.
Educational Background
Cindy Smith graduated from Winthrop University with a Bachelor of Arts in Mass Communication/Media Studies, completing her studies from 1986 to 1990. She also attended Georgetown High School, where she studied from 1982 to 1986. Her educational background has provided her with a solid foundation in communication and media, which supports her professional roles.
Specializations and Skills
Cindy Smith specializes in building strong internal company relationships to enhance revenue streams. With over 25 years of experience in customer service, she focuses on improving client processes and satisfaction. Her expertise includes developing tailored training programs for both face-to-face and virtual learning environments, which contributes to the overall performance of employees.