Cynthia Logan
About Cynthia Logan
Cynthia Logan is a Learning Business Partner at Synovus, where she has worked since 2016. She has extensive experience in customer care and training, having held various roles within the company since 2006.
Current Role as Learning Business Partner
Cynthia Logan serves as a Learning Business Partner at Synovus, a position she has held since 2016. In this role, she focuses on developing and implementing training programs designed to enhance the skills and knowledge of employees. Her work is crucial in ensuring that Synovus staff are well-equipped to meet the demands of their roles and provide exceptional service.
Previous Experience at Synovus
Cynthia Logan has extensive experience at Synovus, having worked in various capacities since 2006. She started as a Commercial Specialist in Loan Administration and progressed to roles including Branch Administration Manager, Customer Care Supervisor, and Learning Specialist. Each position contributed to her understanding of customer care and operational management within the banking sector.
Education and Training Background
Cynthia Logan studied Business Administration and Management at Auburn University, earning her Bachelor of Business Administration (BBA) from 2001 to 2005. She furthered her education at the Georgia Banking School from 2012 to 2014, where she gained specialized knowledge relevant to the banking industry.
Contributions to Employee Development
Since becoming a Learning Business Partner, Cynthia Logan has been instrumental in enhancing the continuing education programs for Synovus employees. She has developed specialized training programs tailored for retail and specialty Customer Care Center agents, focusing on improving service delivery and operational efficiency.
Early Career Experience
Before her tenure at Synovus, Cynthia Logan worked as an Administrative Assistant at LaGrange College for one year and spent four years at First Peoples Bank in Retail Branch and Operations. These early roles provided her with foundational skills in administration and customer service, which she has built upon throughout her career.