Diane Kruger
About Diane Kruger
Diane Kruger is a Branch Service Supervisor at Synovus in Rome, Georgia, where she has worked since 2021. She has a diverse background in banking and customer service, with previous roles at several financial institutions and a strong focus on accuracy in wire transfers and account management.
Work at Synovus
Diane Kruger has served as the Branch Service Supervisor at Synovus since 2021. In this role, she is responsible for processing domestic and international wire transfers with high accuracy. Her position requires her to research suspect accounts for BSA prohibited activity and manage accounts payable while reconciling multiple general ledger accounts across various locations. Diane's ability to problem-solve non-posted transactions and ensure compliance with policies contributes to the efficiency of the branch's operations.
Previous Employment History
Before joining Synovus, Diane Kruger held several positions in the banking and customer service sectors. She worked as a Teller at United Community Bank from 2019 to 2021 and as a Concierge at Minnesota Lakes Bank from 2018 to 2019. Additionally, she served as a Deposit Service Specialist at First Minnesota Bank from 2015 to 2018. Her early career included a role as a Customer Service Associate at Lowe's from 2008 to 2010, where she developed her customer service skills.
Education and Expertise
Diane Kruger is a graduate of Battle Lake Public High School, where she completed her studies from 1985 to 1988. She furthered her education at Kee Business College, earning a Certificate in Data Entry in 1992. Diane also attended Globe University/Minnesota School of Business, where she obtained an Associate's degree in Business Administration in 2011. Her educational background supports her expertise in creating procedure manuals and converting data into graphs and charts using Excel.
Skills and Responsibilities
Diane Kruger possesses a range of skills that enhance her effectiveness in her current role. She excels in multi-tasking within a busy retail environment while maintaining a professional and friendly demeanor. Her responsibilities include ensuring that documents are up-to-date and that policies are adhered to, which is critical for maintaining operational integrity. Diane's attention to detail and problem-solving abilities are essential for her work in processing transactions and managing account activities.