Edward N. Buchanan
About Edward N. Buchanan
Edward N. Buchanan is a Senior Relationship Banker at Synovus, where he has worked since 2018. He has a background in financial services, having previously held roles at First Tennessee Bank, and possesses expertise in Salesforce and operations management.
Work at Synovus
Edward N. Buchanan has been employed at Synovus since 2018, serving as a Senior Relationship Banker. In this role, he focuses on managing customer relationships and enhancing banking operations. His tenure at Synovus has allowed him to apply his expertise in operations management and customer service to improve client satisfaction and banking efficiency.
Previous Experience at First Tennessee Bank
Before joining Synovus, Edward N. Buchanan worked at First Tennessee Bank from 2015 to 2018. He held two positions during his time there: Senior Financial Services Representative and Financial Wellness Professional. In these roles, he developed skills in customer service and financial wellness, contributing to the overall success of the bank's operations in Nashville, Tennessee.
Education and Expertise
Edward N. Buchanan earned a Bachelor of Science (B.S.) degree in Computer Science from Tennessee State University. His educational background supports his expertise in Salesforce, which is essential for managing customer relationships and operations effectively. Additionally, he possesses strong skills in operations management and sales, which enhance his ability to meet financial targets.
Background in Customer Service
Edward N. Buchanan has a robust background in customer service, which has been a significant factor in his professional success. His experience in retail and banking has provided him with a diverse perspective on financial services, enabling him to contribute to high customer satisfaction levels and effective service delivery.
Skills in Operations Management
Edward N. Buchanan possesses strong skills in operations management, which play a crucial role in enhancing efficiency within banking processes. His ability to streamline operations contributes to improved service delivery and overall effectiveness in his role as a Senior Relationship Banker.