Jacqueline Brown Pilgrim
About Jacqueline Brown Pilgrim
Jacqueline Brown Pilgrim is a seasoned BSA and AML investigator with extensive experience in forensic investigations and compliance across various financial institutions. She has held senior roles at organizations such as Synovus and Florida Community Bank, and has a strong educational background in business management.
Current Role at Synovus
Jacqueline Brown Pilgrim serves as a Senior BSA and AML Investigator at Synovus, a position she has held since 2019. Based in Columbus, Georgia, she focuses on compliance and risk management within the financial sector. Her responsibilities include conducting investigations related to Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) regulations, ensuring that the institution adheres to legal standards.
Previous Experience in Financial Investigations
Prior to her current role, Jacqueline held several positions in financial investigations. She worked as a Senior Forensic Investigation Analyst at Florida Community Bank in 2017 and as a BSA and AML Forensic Investigator at Discover Financial Services from 2015 to 2016. Additionally, she served as a KYC Case Lead at JPMorgan Chase & Co. in 2014. Her extensive background in forensic analysis spans various institutions, enhancing her expertise in the field.
Career History in Banking and Compliance
Jacqueline's career in banking and compliance began at Daiwa Securities, where she worked as Vice President and Manager of New Accounts and Documentation from 2000 to 2006. She continued this trajectory at Cantor Fitzgerald from 2006 to 2011 in a similar role. Following her tenure at Agreeya Solutions as an AML and KYC Investigator Consultant from 2011 to 2013, she further developed her skills in financial investigations across multiple organizations.
Educational Background in Business and Management
Jacqueline studied at the University of Trinidad & Tobago - John D Campus, where she focused on Management and Business. She also attended Business School, where she studied Banking and Business Management. Her educational background provides a solid foundation for her career in financial investigations and compliance.
International Experience and Consulting Work
Since 2011, Jacqueline has also worked as an independent consultant and contractor, specializing in BSA, AML, and KYC reviews, as well as investigations and surveillance. Her consulting work has taken her to Singapore, where she has been involved in de-risking and SAR writing. This role complements her extensive experience in the financial sector and enhances her global perspective on compliance issues.