Jeanette Braski
About Jeanette Braski
Jeanette Braski serves as the Director of Payment Operations at Synovus, where she manages a team of 87 employees and oversees various payment methods. With a background in human resources and extensive experience in payment operations, she has worked in multiple roles across several organizations since the early 1990s.
Current Role as Director Of Payment Operations
Jeanette Braski currently serves as the Director of Payment Operations at Synovus, a position she has held since 2020. In this role, she manages a team of 87 employees responsible for servicing various payment methods, including wires, ACH, lockbox, credit cards, debit cards, and prepaid cards. Her leadership focuses on enhancing customer service technologies by collaborating with major financial platforms such as FIS, TSYS, and Visa.
Previous Experience at Synovus
Prior to her current role, Jeanette Braski worked at Synovus in several capacities. She served as a Senior IT Project Manager from 2015 to 2017 and as Sr. Manager of Operations Card Services and Project Management from 2017 to 2020. Additionally, she held the position of Program Manager for Card Services from 2017 to 2018, contributing to various projects within the organization.
Educational Background and Expertise
Jeanette Braski has a solid educational foundation, having achieved a Master’s degree in Human Resources from Troy University in 1997. She also holds a Bachelor’s degree in Finance from the University of West Georgia, where she studied from 1989 to 1993. Her academic background supports her extensive expertise in digital engagement, loyalty systems, and payment operations.
Career History and Roles
Throughout her career, Jeanette Braski has held various roles in different organizations. She worked as a Department Manager at Parisian from 1993 to 1995 and as Director of Human Resources at Verso Technologies from 2001 to 2002. Additionally, she has experience as a Payroll Manager and ERP Program Manager at Muscogee County School District, and as a Project Manager at TSYS. Her diverse roles have contributed to her comprehensive understanding of payment operations.
Technical Skills and Knowledge
Jeanette Braski possesses in-depth knowledge of SQL and SunGaurd ERP systems, which are essential for managing payment operations. She has significant experience in systems conversion, including the transition from TSYS to VISA DPS, which is critical for her current responsibilities. Her technical skills enhance her ability to lead payment operations effectively.