Jennifer Williams
About Jennifer Williams
Jennifer Williams is a Branch Service Supervisor at Synovus, where she has worked since 2021. She has a diverse background in banking and project administration, with previous roles at U.S. Bank and H&R Block, and has pursued various certifications in program management and Excel.
Current Role at Synovus
Jennifer Williams currently serves as a Branch Service Supervisor at Synovus, a position she has held since 2021. In this role, she oversees branch operations and ensures high levels of customer service. Her responsibilities include managing staff, facilitating training, and implementing service strategies to enhance customer satisfaction.
Previous Experience at U.S. Bank
Prior to her current role, Jennifer worked at U.S. Bank as a Teller from 2016 to 2018 in Blue Springs, MO. During her two years in this position, she handled customer transactions, provided account information, and assisted clients with banking services.
Professional Background at H&R Block
Jennifer has extensive experience with H&R Block, where she held multiple positions from 2010 to 2016. Her roles included Administrative - Recruiter, Field Employment Assistant, People Center Specialist, and Lead Sourcing Support Specialist. Over these six years, she contributed to various operational and administrative functions within the organization.
Educational Qualifications
Jennifer has pursued various educational certifications at Johnson County Community College, achieving Access Specialist Certification and Excel Specialist Certification since 2013, and Program Management Certification since 2014. She also studied at Metropolitan Community College-Maple Woods, where she earned a Travel Agent Certification.
High School Education
Jennifer graduated from Blue Springs South High School in 1996. Her foundational education provided her with essential skills that she has built upon throughout her professional career.