Juan M.
About Juan M.
Juan M. serves as the Senior Director of ISO and Payment Sponsor Risk Oversight at Synovus, where he leads risk management initiatives. He has extensive experience in risk management across various financial institutions, including PayPal, eBay, and American Express.
Work at Synovus
Currently, Juan M. serves as the Senior Director of ISO and Payment Sponsor Risk Oversight at Synovus. He has been in this role since 2023, overseeing risk management for Synovus' third-party card issuing program. In addition, he directs teams responsible for the ISO sponsorship program and leads risk oversight for Synovus' MAAST subsidiary.
Previous Experience in Risk Management
Juan M. has extensive experience in risk management across several prominent companies. He worked at PayPal in various roles, including Sr. Manager for Braintree Global Lead Onboarding and Vetting SMB, Global Head of Merchant Enterprise Risk Operations, and Sr. Manager for Risk Compliance Officer in Global Governance Risk & Compliance. His tenure at eBay Inc. included positions as Large Loss Reporting Manager and Portfolio Risk Manager in Seller Risk Management.
Education and Expertise
Juan M. holds a Master of Business Administration (M.B.A.) from the University of Phoenix, where he studied Business Administration and Management. He also earned a Bachelor of Arts (B.A.) in Economics from Loyola University Chicago. His educational background supports his expertise in risk management and financial analysis.
Career History
Juan M. has a diverse career history that includes significant roles at American Express, Wells Fargo, Groupon, and Vital Processing. At American Express, he served as a Senior Financial Analyst and Financial Analyst. At Wells Fargo, he was the Head of Merchant Services Payment Companies Risk. His experience also includes a role as Senior Manager of Consumer Fraud Operations at Groupon.
Professional Contributions
Throughout his career, Juan M. has contributed to various risk management initiatives and compliance programs. His work has involved overseeing risk operations and compliance at major financial institutions, enhancing operational effectiveness, and managing risks associated with merchant services and payment processing.