Kevin Gillen
About Kevin Gillen
Kevin Gillen is a Market Executive with extensive experience in the banking sector and a strong commitment to community service through his involvement with numerous not-for-profit organizations. He has held leadership roles at several banks and has a background in business administration, sociology, and anthropology.
Work at Synovus
Kevin Gillen serves as a Market Executive at Synovus, a position he has held since 2020. He operates in the Tampa/St. Petersburg, Florida area, where he oversees market strategies and initiatives. His role involves managing banking operations and enhancing customer service within the region. Gillen's extensive experience in the banking sector supports his efforts to drive growth and improve service delivery.
Professional Experience in Banking
Prior to his current role, Kevin Gillen held significant positions at TD Bank and Commerce Bancorp. At TD Bank, he served as EVP, Director of Retail Lending and EVP, Head of Retail Strategy & Solutions from 2008 to 2017. His tenure at Commerce Bancorp lasted from 1999 to 2008, where he was Regional President for the Metro D.C. area. His career also includes a role at Private Eyes, Inc. and 4506-Transcripts.com as Director of Supply Chain Strategy from 2017 to 2020.
Education and Expertise
Kevin Gillen earned a Bachelor of Arts degree with a triple major in Business Administration, Sociology, and Anthropology from Lycoming College, where he studied from 1976 to 1980. His educational background provides a strong foundation for his roles in banking and management, contributing to his understanding of market dynamics and customer needs.
Involvement with Not-for-Profit Organizations
Gillen has actively participated in over 15 not-for-profit organizations as a board member, chair, committee member, and volunteer. His involvement reflects a commitment to community service and leadership within various sectors, enhancing his professional profile and network.
Achievements in Customer Service
Throughout his career, Kevin Gillen has led teams that earned five J.D. Power customer service awards. His leadership in banking sectors has included managing thousands of employees across retail and commercial sales, service, risk, operations, and call centers, emphasizing his focus on customer satisfaction and operational excellence.